ORGANIZATIONAL DEVELOPMENT: EMPLOYEE SURVEY - Organizational Culture

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This survey is designed to create an in-depth assessment of the degree to which your organization and /or team exhibits the attributes of a high performing organizational culture. Please respond to the following questions as to what extent you personally believe the statements apply to your organization. We are attempting to develop an accurate picture/benchmark of the organization.


1. Which best describes your position?
Staff Managerial/Supervision

2. How long have you worked at this organization?
Less than one year One to three years Three to five years
Five to ten years More than ten years

3. Do you believe the organizational culture encourages/supports peak performance?
Not at all Little extent Some extent Great extent Very great extent

4. Do you believe the organizational culture "feels good"?
Not at all Little extent Some extent Great extent Very great extent

5. Do you feel employees are recognized as individuals?
Not at all Little extent Some extent Great extent Very great extent

6. How often would you say the organization communicates its desired culture?
Not at all Little extent Some extent Great extent Very great extent

7. Does the company create an exciting work environment?
Not at all Little extent Some extent Great extent Very great extent

8. Do you receive a sense of satisfaction with your job?
Not at all Little extent Some extent Great extent Very great extent

9. Do you feel you have freedom to make decisions when needed?
Not at all Little extent Some extent Great extent Very great extent

10. How often is your performance discussed with you?
Not at all Little extent Some extent Great extent Very great extent

11. Do you believe we truly listen to our customers?
Not at all Little extent Some extent Great extent Very great extent

12. Are you clear about what value and service your job directly contributes to
the company's "external" customers?
Not at all Little extent Some extent Great extent Very great extent

13. Are you clear about what value and service your job directly contributes to your "internal" customers?
Not at all Little extent Some extent Great extent Very great extent

14. Do you believe you take full responsibility and are held accountable to meet all your customers' needs/expectations?
Not at all Little extent Some extent Great extent Very great extent

15. Do you believe your department takes full responsibility and is held responsible to meet all of its customers' needs/expectations?
Not at all Little extent Some extent Great extent Very great extent

16. Are you passionate and excited about the work you do for your customers?
Not at all Little extent Some extent Great extent Very great extent

17. Is your department passionate and excited about the work it does for its customers?
Not at all Little extent Some extent Great extent Very great extent

18. Do you believe your individual contribution has had a positive impact on your external/internal customers' success?
Not at all Little extent Some extent Great extent Very great extent

19. Do you enjoy working for this organization?
Not at all Little extent Some extent Great extent Very great extent

20. Do you enjoy working with the people in your work group?
Not at all Little extent Some extent Great extent Very great extent

21. Do you work in an atmosphere of openness and honesty?
Not at all Little extent Some extent Great extent Very great extent

22. Are you provided the opportunity at work to learn and grow?
Not at all Little extent Some extent Great extent Very great extent

23. Do you believe that you are adequately rewarded for your contribution to the company?
Not at all Little extent Some extent Great extent Very great extent

24. Do you believe that dedication and performance are rewarded?
Not at all Little extent Some extent Great extent Very great extent


25. Do you believe you live a life of balance between work and home?
Not at all Little extent Some extent Great extent Very great extent

26. Do you believe you help create and support a work environment based on trust?
Not at all Little extent Some extent Great extent Very great extent

27. Do you believe your department creates and supports a work environment based on trust?
Not at all Little extent Some extent Great extent Very great extent

28. Does someone at work talk to you about your growth and progress?
Not at all Little extent Some extent Great extent Very great extent

29. Do you value change and see it as your ally?
Not at all Little extent Some extent Great extent Very great extent

30. Does your department value change and see it as an ally?
Not at all Little extent Some extent Great extent Very great extent

31. Do you continuously challenge the status quo?
Not at all Little extent Some extent Great extent Very great extent

32. Do others in your department continuously challenge the status quo?
Not at all Little extent Some extent Great extent Very great extent

33. At work, does your opinion count?
Not at all Little extent Some extent Great extent Very great extent

34. Are your ideas actively sought after/solicited by your work group?
Not at all Little extent Some extent Great extent Very great extent

35. Have you had your new ideas implemented regularly?
Not at all Little extent Some extent Great extent Very great extent

36. Have others in your department had their new ideas implemented regularly?
Not at all Little extent Some extent Great extent Very great extent

37. Do you believe your work provides knowledge/products to shape our customers' future?
Not at all Little extent Some extent Great extent Very great extent

38. Do you believe the company is developing strong leadership for the future?
Not at all Little extent Some extent Great extent Very great extent



39. Do you believe that leadership by employees at all levels is encouraged to create and deliver solutions?
Not at all Little extent Some extent Great extent Very great extent

40. Does your Manager/Supervisor or someone else at work seem to care about you as a person?
Not at all Little extent Some extent Great extent Very great extent

41. Do you receive recognition or praise for doing good work?
Not at all Little extent Some extent Great extent Very great extent

42. Do you give recognition or praise for doing good work?
Not at all Little extent Some extent Great extent Very great extent

43. Do you believe you are closely aligned with the vision of the company's direction?
Not at all Little extent Some extent Great extent Very great extent

44. Do you believe your department is closely aligned with the vision of the company's direction?
Not at all Little extent Some extent Great extent Very great extent

45. Do you believe the company practices the highest levels of ethics and integrity?
Not at all Little extent Some extent Great extent Very great extent

46. Are you very clear of what is expected of you on the job?
Not at all Little extent Some extent Great extent Very great extent

47. Does clear communication take place in your department?
Not at all Little extent Some extent Great extent Very great extent

48. Do you believe each employee is respected for the unique value they add to the company?
Not at all Little extent Some extent Great extent Very great extent

49. Do you believe that we embrace the idea of diversity as a competitive advantage?
Not at all Little extent Some extent Great extent Very great extent

50. Are you treated with respect and dignity?
Not at all Little extent Some extent Great extent Very great extent

51. Do you believe ideas are invited and included from across the company to better serve our customers?
Not at all Little extent Some extent Great extent Very great extent


52. Do you believe diversity of thought and ideas are encouraged within your work area?
Not at all Little extent Some extent Great extent Very great extent

53. Are your associates (co-workers) committed to doing quality work?
Not at all Little extent Some extent Great extent Very great extent

54. Do you have the materials/equipment you need to do your job correctly?
Not at all Little extent Some extent Great extent Very great extent

55. Do you have the training/skills you need to do your job with excellence?
Not at all Little extent Some extent Great extent Very great extent

56. Do you have the opportunity to do what you do best every day?
Not at all Little extent Some extent Great extent Very great extent

57. Do you believe your skills/talents are being used effectively to impact the company's quality goals?
Not at all Little extent Some extent Great extent Very great extent

58. Do you believe your skills/talents are being used effectively to impact the company's financial goals?
Not at all Little extent Some extent Great extent Very great extent

59. Do you feel you can speak honestly about quality problems or service issues with your co-workers?
Not at all Little extent Some extent Great extent Very great extent

60. Do you feel you can speak honestly about quality problems or service issues with your supervisor?
Not at all Little extent Some extent Great extent Very great extent

61. Do you believe that teamwork is encouraged in your department/area?
Not at all Little extent Some extent Great extent Very great extent

62. Do you believe that teamwork is encouraged in the company?
Not at all Little extent Some extent Great extent Very great extent

63. Do you believe that teamwork is adequately rewarded?
Not at all Little extent Some extent Great extent Very great extent

64. Do you believe adequate team training is provided?
Not at all Little extent Some extent Great extent Very great extent


65. Do you enjoy working on a team?
Not at all Little extent Some extent Great extent Very great extent

66. Do you have the information and procedures to do a quality job?
Not at all Little extent Some extent Great extent Very great extent

67. Rank the level of importance you assign to each of the following cultural values:
(Please assign a rating using each number on the scale of 1 through 7;
1 being best, 7 being worst.)

• Focus on Customer satisfaction and Value
• Unleashing Employee Potential through training and process
• Challenging the Status Quo with new ideas
• Inspired Leadership at all levels
• Diversity of people and thought
• Excellence Everywhere in personal performance and process
• Commitment to Teamwork when needed



68. Comments Section (to be used only if you wish to provide additional input).
NOTE: Strict confidentiality will be used


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